Privacy Policy

Effective date: 01/10/2025 / “Last updated: 01 October 2025”

Email:  info@studiomugs.co.uk
Address: Studio RB, 7 James Street, Chesterfield, S41 7JE

Introduction
Welcome to Studio Mugs (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website (the “Services”) and your rights in relation to that data.

2. Data We Collect
We may collect identity data, contact data, technical data, usage data, marketing data, and order information.
We collect data through website forms, cookies, and third-party services such as PayPal, Stripe, Google Analytics

3. Legal Basis for Processing
We process data under consent, contractual necessity, legal compliance, and legitimate interests (such as fraud prevention and service improvement).

4. How We Use Your Data
We use data to provide our services, process orders, handle customer support, and send marketing (if opted in).

5. Cookies and Tracking
We use cookies to operate our website, analyse usage, and improve performance.
See our Cookie Policy for details: www.studiomugs.co.uk/cookie-policy-studio-mugs/

6. Sharing & Disclosure
We may share data with service providers, payment processors, couriers, and legal authorities if required.

7. Data Retention
Data is retained only as long as necessary for legal, tax, and operational purposes.

8. Your Rights
You may access, correct, erase, or object to processing of your data by contacting us at info@studiorb.co.uk
9. Security
We employ encryption and secure servers to protect your data.

10. Children
Our website is not intended for users under 16 years of age.

11. Changes to This Policy
We may update this policy periodically.

12. Contact & Complaints
For questions or complaints, contact info@studiomugs.co.uk or write to Studio RB, 7 James Street, Chesterfield, S41 7JE